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The FAQs (Frequently Asked Questions) are grouped into the three categories below. All questions are answered lower on the page.

Using ERM

• What are the steps to start using ERM?
• What is a Situation Report (SR)?
• What information can be recorded in a Sitauation Report?
• What information is mandatory in a Situation Report?
• Can I keep my Situation Report private from others in my organisation?
• How do I copy a Situation Report?
• Do I have to use the Situation Reports that have been provided?
• What is an Action Point (AP)?
• What information is mandatory in an Action Point?
• How do I change the due date of an Action Point?
• How do I make an Action Point repeat?

Administering your ERM

• How do I add another person to my organisation?
• How do I change the set of questions associated with an individual?
• How do I add new questions?
• How do I change the wording of a question?
• How do I change the target URL associated with a question?

About ERM

• Is ERM for compliance only?
• Can we have ERM on our intranet?
• How is my information protected?
• How do I access the users guide?